Financial documents being checked alongside a calculator
01

Reuse a checked statement mapping

Configure provider CSV columns for import and reuse the mapping when the statement format remains compatible.

02

See which lines need attention

Review match status, confidence and reasons, then resolve uncertain lines before relying on the reconciliation.

03

Prepare a payout you can review

Bring recorded commission, splits, clawbacks and GST into a payout breakdown, with exports for your review and payment process.

Inside the workflow

Less between you
and the work that matters.

01

Follow the statement line to the policy

Map the supported CSV columns and check the imported values. Matching rules use policy numbers, partial identifiers, client names and amounts to propose links to policy records. Status, confidence and reasons help your team inspect those links and investigate exceptions. Validate mappings when a provider changes its format and review the results before finalising the work.

02

Keep operational responsibilities connected

Use payout breakdowns to review how recorded commission and configured adviser arrangements have been applied. Agency contacts, people records, learning and QA help organise the wider operational work. Your team remains responsible for checking calculations, authorising payouts and completing bank transfers through its payment process.

The detail matters

Good questions.
Straight answers.

Scope, setup and responsibility. Know where the boundaries are before you begin.

Does AI reconcile any statement format automatically?

No. Reconciliation supports CSV statements with configurable mappings and matching rules. Check that a provider’s file is compatible, validate the mapping and review uncertain matches. Arbitrary PDF statements are not supported by this workflow.

Does a calculated payout mean the adviser has been paid?

No. The platform prepares a payout breakdown for review. Payment authorisation and the bank transfer remain your responsibility.

Does an agency record give us provider access?

No. Agency records organise the relationship. Appointments, accreditation and integration authorisation must be arranged with the provider.